CPV subcategory
79342320: Customer-care services
CPV code 79342320 is "Customer-care services", a subcategory in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 20 UK public contracts since 2023, awarded by 14 buyers, most often NS&I and Karbon Homes. The typical contract was worth about £255k.
UK public contracts since 2023
How buyers use 79342320
- Contracts
- 20
- Buyers
- 14
- Typical value
- £255k
- Ending in 18 months
- 8
By year of award: 2023 8 · 2024 8 · 2025 3 · 2026 1. Figures as of 23 September 2026. Typical value is the median of single-supplier contracts with a published value (13).
Buyers using this code most
- NS&I4
- Karbon Homes2
- Satellite Applications Catapult Ltd2
- UNIVERSITY OF SUSSEX (THE)2
- Leeds City Council1
- London Borough of Hackney1
- National Employment Savings Trust (NEST)1
- Companies House1
Suppliers winning most often
- Sopra Steria Limited2
- Orchard Homecare Services Ltd2
- Tunstall Healthcare (UK) LTD1
- Burn Brae Care Limited1
- SPS Doorguard Limited1
- PriceWaterHouseCoopers LLP1
- SERCO Limited1
- Sanderson Weatherall LLP1
Recent contracts under 79342320
Where it sits
Codes above 79342320
- 79000000Business services: law, marketing, consulting, recruitment, printing and security
- 79300000Market and economic research; polling and statistics
- 79340000Advertising and marketing services
- 79342000Marketing services
- 79342300Customer services
- 79342320Customer-care services
See the whole market in business and professional services contracts, with buyers, suppliers and contracts ending soon.
Questions
About CPV code 79342320
What is CPV code 79342320?
CPV code 79342320 is "Customer-care services", a subcategory in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 20 UK public contracts since 2023, awarded by 14 buyers, most often NS&I and Karbon Homes. The typical contract was worth about £255k.
Which codes sit above and below 79342320?
79342320 sits under 79000000 (Business services: law, marketing, consulting, recruitment, printing and security), then 79300000 (Market and economic research; polling and statistics), then 79340000 (Advertising and marketing services), then 79342000 (Marketing services), then 79342300 (Customer services). It has 1 more specific code beneath it, the most used being 79342321 (Customer-loyalty programme).
Who wins contracts under CPV code 79342320?
The suppliers named most often on UK public contracts under 79342320 since 2023 are Sopra Steria Limited (2), Orchard Homecare Services Ltd (2), Tunstall Healthcare (UK) LTD (1). 19 different suppliers have won work under this code.
How do I get alerts for tenders using CPV code 79342320?
Add 79342320 to a Tender Radar profile, with keywords that describe your work. Each weekday morning you get the new UK public sector notices that match, scored for fit. Because codes cover the codes beneath them, adding 79342320 also catches notices classified under its more specific codes.
Get the tenders filed under 79342320
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