CPV subcategory

79342300: Customer services

37 UK public contracts under 79342300 end in the next 18 months. Get the new tenders filed under it every weekday morning.

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260
Contracts since 2023: 171
Buyers: 37
Ending in 18 months

CPV 79342300: contracts by end datefrom award notices with a published end date, each contract counted once

Hatched quarters fall only partly inside the next 18 months. Busiest whole quarter: Q1 2027.

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37 contracts under 79342300 ending in the next 18 months

The 5 ending soonest, with the supplier that holds each now. End dates come from the original award notices, so each one is a re-tender with a date on it.

Get these as they come up

Contract	Buyer	Held by	Ends
Care Link Service and Maintenance	Wakefield and District Housing Limited	CRS Communications Ltd	Nov 2026in 2 weeks
Customer Services Telephony	ASTER GROUP LIMITED	Ciptex Ltd	Dec 2026in 7 weeks
Customer Engagement Platform	Post Office Limited	Medallia Inc	Mar 2027in 5 months
Tenant Satisfaction Measure (TSM) Surveys 2025	WEST KENT HOUSING ASSOCIATION	Acuity Research & Practice Ltd	Mar 2027in 5 months
Out of Hours Telephone Service	Uttlesford District Council	Norse Commercial Services Ltd	Mar 2027in 5 months

Coming up

Planned procurements under 79342300

Tenders buyers have said they will publish, from their Find a Tender pipeline notices, the soonest first.

Tender expected Jan 2027 (in 2 months)
Capability Assets' Managed Service
Merseyside Fire and Rescue Authority£160.0mContract starts Oct 2028
Tender expected Mar 2027 (in 4 months)
Warm Homes Plan - Consumer Protection Reform
Department for Energy Security & Net Zero£60.0mContract starts Dec 2027
Tender expected Apr 2027 (in 5 months)
Provision of Contact Centre Services to the Legal Aid Agency
Legal Aid Agency£24.4mContract starts Nov 2027
Tender expected Jun 2027 (in 7 months)
Highways Term Maintenance Contract
Devon County CouncilCompetitive flexible procedureContract starts Apr 2029
Tender expected Dec 2027 (in 1 year 1 month)
Contact Centre Services
STUDENT LOANS COMPANY£100.0mContract starts Mar 2029

And 1 more planned procurement under 79342300.

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What 79342300 covers

CPV code 79342300 is "Customer services", a subcategory in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 260 UK public contracts since 2023, awarded by 171 buyers, most often The City of Edinburgh Council and NS&I. The typical contract was worth about £139k.

One of the 9,454 official CPV codes. Not sure it is the right one? Describe your work and the finder suggests the codes that match.

UK public contracts since 2023

How buyers use 79342300

Contracts: 260
Buyers: 171
Typical value: £139k
Ending in 18 months: 37

By year of award: 2023 66 · 2024 56 · 2025 84 · 2026 54. Figures as of 6 November 2026. Typical value is the median of single-supplier contracts with a published value (198).

Buyers using this code most

Suppliers winning most often

Recent contracts under 79342300

Contract	Buyer	Value	Awarded
Customer Service Training	NHS Blood and Transplant	£75k	Nov 20264 days ago
COV - Independent Children's Complaints Investigation 2026	Coventry City Council	Framework	Oct 20262 weeks ago
Customer Contact Centre	Thameslink Southern Great Northern Limited (TSGN)		Oct 20263 weeks ago
Onsite First Responder Service	Karbon Homes	£1.7m	Oct 20263 weeks ago
Provision of a front office counter service	Department for Transport	Framework	Oct 20265 weeks ago
Tenant Satisfaction Surveys	Arun District Council	£56k	Sept 20266 weeks ago
GB-London: EMPLOYEE ENGAGEMENT SURVEY TOOL	BIP SOLUTIONS LIMITED	£38k	Sept 20267 weeks ago
CPU 8395 Tenant Satisfaction Measures Survey	Nottingham City Council	£60k	Sept 20262 months ago

Get the new tenders filed under 79342300Every weekday before 9am, 30 days free

Where it sits

Codes above 79342300

See the whole market in business and professional services contracts, with buyers, suppliers and contracts ending soon.

More specific

Codes beneath 79342300

Questions

About CPV code 79342300

What is CPV code 79342300?

Which codes sit above and below 79342300?

79342300 sits under 79000000 (Business services: law, marketing, consulting, recruitment, printing and security), then 79300000 (Market and economic research; polling and statistics), then 79340000 (Advertising and marketing services), then 79342000 (Marketing services). It has 2 more specific codes beneath it, the most used being 79342310 (Customer survey services).

Who wins contracts under CPV code 79342300?

The suppliers named most often on UK public contracts under 79342300 since 2023 are Acuity Research and Practice Limited (20), DJS Research LTD (8), Transport Focus (7). 239 different suppliers have won work under this code.

How do I get alerts for tenders using CPV code 79342300?

Add 79342300 to a Tender Radar profile, with keywords that describe your work. Each weekday morning you get the new UK public sector notices that match, scored for fit. Because codes cover the codes beneath them, adding 79342300 also catches notices classified under its more specific codes.

How to cite this data

Tender Radar (2026) CPV code 79342300: Customer services [Dataset]. Professor AI. Available at: https://tender-radar.co.uk/cpv-codes/79342300-customer-services (Accessed: 7 November 2026).

The figures change as notices are published, so the citation carries the date you read them.

Relative dates (such as “in 6 days”) count from 7 November 2026, when this page was built.

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