Public sector supplier
Freshworks Incorporated public sector contracts
Freshworks Incorporated appears as a named supplier on 35 UK public sector contracts awarded since 2022.
4 of those were awarded in the last twelve months.
Its most frequent public sector customer is NHS England, with 4 contracts, and it has supplied 25 buying organisations in total.
- 4
- Contracts, last 12 months
- 35
- Contracts since 2021
- 25
- Public sector buyers
- £106k
- Median contract won outright
- 8
- Expiring in 18 months
These figures count published award notices from January 2021 onward, the point at which this database begins, and are comprehensive only from 2023. Contracts awarded before then, and any work not published as a public award notice, do not appear. This is a record of published contracts, not of turnover. Most recent award recorded 25 Aug 2026.
Coming up for renewal
8 contracts expiring in the next 18 months
Each of these is a contract Freshworks Incorporated currently holds with an end date already published. If you compete with them, this is where the openings are. If you are the buyer, it is your renewal diary.
| Contract | Buyer | Value | Expires |
|---|---|---|---|
| DDaT25298 - Licences For IT Service Management Platform | UK SHARED BUSINESS SERVICES LIMITED | £11k | 27 Sept 2026 |
| Corporate Services ITSM Software | Lincolnshire County Council | £141k | 15 Jan 2027 |
| Freshworks - IT service management tool | whg | £88k | 30 Mar 2027 |
| IT Service Management Software | South Tyneside Council | £194k | 9 Jun 2027 |
| IT Helpdesk Software | Stroud District Council | £26k | 5 Aug 2027 |
| DDaT26257 - Software Subscription | UK SHARED BUSINESS SERVICES LIMITED | £11k | 27 Sept 2027 |
| Fresh Service | Independent Office for Police Conduct | £200k | 17 Oct 2027 |
| EMSS Service Desk System | Leicestershire County Council | £320k | 11 Feb 2028 |
Overview
Most of that work falls under software and information systems.
All of these were awarded to it as the only named supplier.
Among the contracts it won outright where a value was published, the median is £106k.
8 of its contracts are due to end within the next eighteen months.
Contracts won per quarter
Recent activity
Latest contracts won
Where a contract names more than one supplier it is usually a framework. The published value is the ceiling for the whole framework, shared by everyone on it, not the amount awarded to Freshworks Incorporated.
Who they supply
Most frequent buyers
- 01NHS England4 contracts
- 02UK Shared Business Services Ltd3 contracts
- 03Health Education England3 contracts
- 04Cabinet Office3 contracts
- 05Surrey and Borders Partnership NHS Foundation Trust2 contracts
- 06whg1 contract
- 07West Midlands Fire Service1 contract
- 08UHSFT1 contract
- 09The Royal Borough of Kensington and Chelsea1 contract
- 10THE ELECTORAL COMMISSION1 contract
What they supply
Most active categories
The CPV codes on this work
The codes buyers used when they awarded this work. Each one shows the whole UK market for it: who buys, who wins, and which contracts end soon.
- 48000000Software package and information systems21
- 72000000IT services: consulting, software development, Internet and support7
- 79980000Subscription services1
- 72421000Internet or intranet client application development services1
- 72268000Software supply services1
- 72260000Software-related services1
- 48781000System management software package1
- 48517000IT software package1
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Other suppliers
Also active in public sector contracts
Common questions
Freshworks Incorporated, in short
Which public sector organisations does Freshworks Incorporated supply?
Across 35 contracts recorded since 2021, Freshworks Incorporated has supplied 25 UK public sector buyers. The most frequent are NHS England (4 contracts), UK Shared Business Services Ltd (3 contracts), Health Education England (3 contracts).
What does Freshworks Incorporated supply to the public sector?
Its contracts fall mainly under software and information systems, it services, business and professional services. Categories are derived from the CPV codes published on each award notice.
How many public sector contracts has Freshworks Incorporated won?
35 since 2021, of which 35 were awarded to it as the only named supplier and 0 are shared with other suppliers, usually a place on a framework. This counts award notices published to Find a Tender and Contracts Finder, so it is a record of published awards rather than of total revenue.
When do Freshworks Incorporated contracts come up for renewal?
8 contracts held by Freshworks Incorporated have an end date within the next 18 months, the earliest on 27 Sept 2026. End dates are published in the original award notices, so they are visible well before any re-tender is advertised.
Where does this information about Freshworks Incorporated come from?
From contract award notices published by the buyers themselves to Find a Tender and Contracts Finder under the Open Government Licence. Coverage starts in 2021 and is comprehensive from 2023, so contracts awarded before then, and any award not published to those portals, will not appear.
Contract data on this page is sourced from Find a Tender and Contracts Finder and published under the Open Government Licence v3.0. Contains public sector information licensed under that licence. Figures cover contract award notices published from January 2021 onward, with comprehensive coverage from 2023. Earlier contracts, and any award not published to Find a Tender or Contracts Finder, will not appear. This page describes contracts published by public bodies and is not affiliated with Freshworks Incorporated.