Public sector supplier
Freshworks Incorporated public sector contracts
11 contracts held by Freshworks Incorporated end in the next 18 months. See them come up for renewal, and who else it supplies.
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- 18
- Contracts, last 12 months
- 66
- Contracts since 2021
- 38
- Public sector buyers
- £88k
- Median contract won outright
- 11
- Ending in 18 months
Hatched quarters fall only partly inside the next 18 months. Busiest whole quarter: Q1 2028.
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- 4 contracts end in the next 6 months
- Has won public contracts every year since 2021
- Won work from 9 new buyers in the last 12 months
18 contract awards published in the last 12 months, broadly level with 19 the year before, and 66 since 2021 from 38 public sector buyers.
Freshworks Incorporated at a glance
Its most frequent public sector customer is NHS England, with 6 contracts.
Most of its work falls under software and information systems.
65 of its contracts were awarded to it as the only named supplier; the remaining 1 is a contract shared with other suppliers, typically a place on a framework rather than work awarded outright.
Among the contracts it won outright where a value was published, the median is £88k.
Contracts won per quarter
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11 contracts expiring in the next 18 months
Each of these is a contract Freshworks Incorporated currently holds with an end date already published. If you compete with them, this is where the openings are. If you are the buyer, it is your renewal diary.
| Contract | Buyer | Value | Expires |
|---|---|---|---|
| Service Management Tool - Support Hubs | British Transport Police | £479k | 20 Dec 2026in 6 weeks |
| Corporate Services ITSM Software | Lincolnshire County Council | £141k | 15 Jan 2027in 2 months |
| Freshworks - IT service management tool | whg | £88k | 30 Mar 2027in 5 months |
| DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027 | Department of Health and Social Care | £10k | 2 Apr 2027in 5 months |
| IT Service Management Software | South Tyneside Council | £194k | 9 Jun 2027in 7 months |
| IT Helpdesk Software | Stroud District Council | £26k | 5 Aug 2027in 9 months |
| DDaT26257 - Software Subscription | UK SHARED BUSINESS SERVICES LIMITED | £11k | 27 Sept 2027in 11 months |
| Fresh Service | Independent Office for Police Conduct | £200k | 17 Oct 2027in 11 months |
| EMSS Service Desk System | Leicestershire County Council | £320k | 11 Feb 2028in 1 year 3 months |
| Workforce, Training and Education IT Service Desk | NHS England | £371k | 1 Mar 2028in 1 year 4 months |
| Service Desk Software - Knowledge Services & Library | NHS England | £39k | 1 Mar 2028in 1 year 4 months |
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Latest contracts won
The most recent awards, leaving out any already listed above.
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Where a contract names more than one supplier it is usually a framework. The published value is the ceiling for the whole framework, shared by everyone on it, not the amount awarded to Freshworks Incorporated.
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Most frequent buyers
- NHS England6 contracts
- UK Shared Business Services Ltd4 contracts
- Health Education England4 contracts
- Surrey and Borders Partnership NHS Foundation Trust3 contracts
- DfTc - Department for Transport3 contracts
- Department of Health and Social Care3 contracts
- Department for Levelling Up, Housing and Communities3 contracts
- Cabinet Office3 contracts
- The Royal Borough of Kensington and Chelsea2 contracts
- Sussex Community NHS Foundation Trust2 contracts
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Most active categories
The CPV codes on this work
The codes buyers used when they awarded this work. Each one shows the whole UK market for it: who buys, who wins, and which contracts end soon.
- 48000000Software package and information systems37
- 72000000IT services: consulting, software development, Internet and support15
- 72222300Information technology services2
- 48781000System management software package2
- 48517000IT software package2
- 79980000Subscription services1
- 72421000Internet or intranet client application development services1
- 72268000Software supply services1
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Company record
Company number 09338697ActiveIncorporated 3 December 2014 (11 years 11 months ago)View on Companies House
Matched from the numbers on its own award notices, or its name and registered postcode. Status and incorporation date from the Companies House register file of 1 November 2026; the register itself is the up-to-date record.
Freshworks Incorporated, in short
Which public sector organisations does Freshworks Incorporated supply?
Across 66 contracts recorded since 2021, Freshworks Incorporated has supplied 38 UK public sector buyers. The most frequent are NHS England (6 contracts), UK Shared Business Services Ltd (4 contracts), Health Education England (4 contracts).
What does Freshworks Incorporated supply to the public sector?
Its contracts fall mainly under software and information systems, IT services, business and professional services. Categories are derived from the CPV codes published on each award notice.
How many public sector contracts has Freshworks Incorporated won?
66 since 2021, of which 65 were awarded to it as the only named supplier and 1 is shared with other suppliers, usually a place on a framework. This counts award notices published to Find a Tender and Contracts Finder, so it is a record of published awards rather than of total revenue.
When do Freshworks Incorporated contracts come up for renewal?
11 contracts held by Freshworks Incorporated have an end date within the next 18 months, the earliest on 20 Dec 2026. End dates are published in the original award notices, so they are visible well before any re-tender is advertised.
Where does this information about Freshworks Incorporated come from?
From contract award notices published by the buyers themselves to Find a Tender and Contracts Finder under the Open Government Licence. Coverage starts in 2021 and is comprehensive from 2023, so contracts awarded before then, and any award not published to those portals, will not appear.
Suppliers doing similar work
Other software and information systems suppliers to NHS England84
Suppliers with a profile that have won a contract from NHS England under Software and information systems since 2021: its most frequent buyer with a page, and its main category. Shown when at least 3 qualify. Most contracts first.
How these figures are worked out
- The last 12 months: award notices published from 8 November 2025 to 7 November 2026, each contract counted once however many suppliers or rows it has. The same window is used everywhere on this page.
- Year on year: Its published contract awards rose, then stayed broadly level in the last year. Contracts by publication date in the 12 months to 7 Nov 2026 and the two years before it, oldest first: 9, 19 and 18. A change of more than 15% counts as a rise or fall; each year needs at least 5 contracts.
- 4 contracts end in the next 6 months: Published end dates between 7 November 2026 and 7 May 2027, each contract counted once.
- Has won public contracts every year since 2021: At least one contract in every calendar year from 2021 to 2026, by award date (or publication date where the award date is later). Our records begin in 2021.
- Won work from 9 new buyers in the last 12 months: Buyers with a contract awarded to it and published since 8 November 2025, and none before. Counted by organisation, not by spelling.
- Since 2021: these figures count published award notices from January 2021 onward, the point at which this database begins, and are comprehensive only from 2023. Contracts awarded before then, and any work not published as a public award notice, do not appear. This is a record of published contracts, not of turnover.
- Most recent award: recorded 25 Aug 2026 (2 months ago).
Sources
Contract data on this page is sourced from Find a Tender and Contracts Finder and published under the Open Government Licence v3.0. Contains public sector information licensed under that licence. Figures cover contract award notices published from January 2021 onward, with comprehensive coverage from 2023. Earlier contracts, and any award not published to Find a Tender or Contracts Finder, will not appear. This page describes contracts published by public bodies and is not affiliated with Freshworks Incorporated. Relative dates (such as “in 6 days”) count from 7 November 2026, when this page was built.
How to cite this data
Tender Radar (2026) Freshworks Incorporated public sector contracts [Dataset]. Professor AI. Available at: https://tender-radar.co.uk/suppliers/freshworks-incorporated (Accessed: 7 November 2026).
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