CPV subcategory
72253100: Helpdesk services
6 UK public contracts under 72253100 end in the next 18 months. Get the new tenders filed under it every weekday morning.
- 49
- Contracts since 2023
- 21
- Buyers
- 6
- Ending in 18 months
Hatched quarters fall only partly inside the next 18 months. Busiest whole quarter: Q1 2027.
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6 contracts under 72253100 ending in the next 18 months
The 5 ending soonest, with the supplier that holds each now. End dates come from the original award notices, so each one is a re-tender with a date on it.
| Contract | Buyer | Held by | Ends |
|---|---|---|---|
| Helpdesk Function | HS2 | Sitel UK Limited | Feb 2027in 3 months |
| Provision of Service Desk | CPS | EntServ UK Ltd Part of DXC Technology | Feb 2027in 3 months |
| Award of IT Helpdesk Contract via G-Cloud 13 | SALVATION ARMY HOUSING ASSOCIATION | Hornbill Technologies Ltd | May 2027in 7 months |
| Freedom to Speak Up/Guardian Services | NHS South West - Acutes | The Guardian Service | Feb 2028in 1 year 4 months |
| ISF: Women, Peace and Security Helpdesk | Foreign Commonwealth and Development Office | Saferworld | Mar 2028in 1 year 5 months |
What 72253100 covers
CPV code 72253100 is "Helpdesk services", a subcategory in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 49 UK public contracts since 2023, awarded by 21 buyers, most often NS&I and Llywodraeth Cymru / Welsh Government. The typical contract was worth about £700k.
One of the 9,454 official CPV codes. Not sure it is the right one? Describe your work and the finder suggests the codes that match.
UK public contracts since 2023
How buyers use 72253100
- Contracts
- 49
- Buyers
- 21
- Typical value
- £700k
- Ending in 18 months
- 6
By year of award: 2023 7 · 2024 19 · 2025 16 · 2026 7. Figures as of 6 November 2026. Typical value is the median of single-supplier contracts with a published value (37).
Buyers using this code most
Suppliers winning most often
- CapGemini UK PLC8
- IBM United Kingdom LTD5
- MacLaren West Ltd2
- BOXXE LImited2
- A2Z Cloud Ltd2
- Tata Consultancy Services UK Limited1
- Pennington Choices LImited1
- Energy Saving Trust Enterprises Limited1
Recent contracts under 72253100
| Contract | Buyer | Value | Awarded |
|---|---|---|---|
| ESNEFT3427 - Staff Helpdesk Subscription | East Suffolk and North Essex NHS Foundation Trust | £41k | Oct 20263 weeks ago |
| ESNEFT3427 - Staff Helpdesk Subscription | East Suffolk and North Essex NHS Foundation Trust | £41k | Oct 20263 weeks ago |
| IT Help Desk Outsourcing | Office of Rail and Road | £145k | Sept 20251 year 2 months ago |
| ISF: Women, Peace and Security Helpdesk | Foreign Commonwealth and Development Office | £2.1m | Mar 20251 year 7 months ago |
| Freedom to Speak Up/Guardian Services | NHS South West - Acutes | £434k | Feb 20251 year 8 months ago |
| Award of IT Helpdesk Contract via G-Cloud 13 | SALVATION ARMY HOUSING ASSOCIATION | £44k | May 20242 years 6 months ago |
| IS Service Helpdesk | DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS | £58k | Apr 20242 years 6 months ago |
| CGI Service Desk | BEIS | £668k | Jul 20233 years 4 months ago |
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Where it sits
Codes above 72253100
- 72000000IT services: consulting, software development, Internet and support
- 72200000Software programming and consultancy services
- 72250000System and support services
- 72253000Helpdesk and support services
- 72253100Helpdesk services
See the whole market in IT services contracts, with buyers, suppliers and contracts ending soon.
More specific
Codes beneath 72253100
None. 72253100 is as specific as the vocabulary goes for helpdesk services.
Questions
About CPV code 72253100
What is CPV code 72253100?
CPV code 72253100 is "Helpdesk services", a subcategory in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 49 UK public contracts since 2023, awarded by 21 buyers, most often NS&I and Llywodraeth Cymru / Welsh Government. The typical contract was worth about £700k.
Which codes sit above and below 72253100?
72253100 sits under 72000000 (IT services: consulting, software development, Internet and support), then 72200000 (Software programming and consultancy services), then 72250000 (System and support services), then 72253000 (Helpdesk and support services). It has no more specific codes beneath it.
Who wins contracts under CPV code 72253100?
The suppliers named most often on UK public contracts under 72253100 since 2023 are CapGemini UK PLC (8), IBM United Kingdom LTD (5), MacLaren West Ltd (2). 35 different suppliers have won work under this code.
How do I get alerts for tenders using CPV code 72253100?
Add 72253100 to a Tender Radar profile, with keywords that describe your work. Each weekday morning you get the new UK public sector notices that match, scored for fit. Because codes cover the codes beneath them, adding 72253100 also catches notices classified under its more specific codes.
How to cite this data
Tender Radar (2026) CPV code 72253100: Helpdesk services [Dataset]. Professor AI. Available at: https://tender-radar.co.uk/cpv-codes/72253100-helpdesk-services (Accessed: 7 November 2026).
Relative dates (such as “in 6 days”) count from 7 November 2026, when this page was built.
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