CPV category

72253000: Helpdesk and support services

36 UK public contracts under 72253000 end in the next 18 months. Get the new tenders filed under it every weekday morning.

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246
Contracts since 2023
133
Buyers
36
Ending in 18 months
CPV 72253000: contracts by end datefrom award notices with a published end date, each contract counted once

Hatched quarters fall only partly inside the next 18 months. Busiest whole quarter: Q1 2027.

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36 contracts under 72253000 ending in the next 18 months

The 5 ending soonest, with the supplier that holds each now. End dates come from the original award notices, so each one is a re-tender with a date on it.

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ContractBuyerHeld byEnds
Patient and Guest Digital Media Platform Managed ServiceWest Suffolk NHS Foundation TrustWifispark LimitedNov 2026in 2 weeks
Checkpoint Firewall SupportUNIVERSITY OF DERBYBYTES TECHNOLOGY GROUP HOLDINGS LIMITEDDec 2026in 3 weeks
WSFT - Clinical - Pharmacy Automated Dispensing System - Pharmacy Robot ServiceWest Suffolk NHS Foundation TrustBecton, Dickinson U.K. LimitedDec 2026in 7 weeks
MUSE SYSTEM SERVICE SUPPORT AGREEMENTMERSEY AND WEST LANCASHIRE TEACHING HOSPITALS NHS TRUSTGE HEALTHCARE LIMITEDJan 2027in 3 months
Complimind AISOMERSET NHS FOUNDATION TRUSTCOMPLIMIND LTD.Feb 2027in 3 months

Coming up

Planned procurements under 72253000

Tenders buyers have said they will publish, from their Find a Tender pipeline notices, the soonest first.

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What 72253000 covers

CPV code 72253000 is "Helpdesk and support services", a category in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 246 UK public contracts since 2023, awarded by 133 buyers, most often NS&I and Ministry Of Justice. The typical contract was worth about £298k.

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UK public contracts since 2023

How buyers use 72253000

Contracts
246
Buyers
133
Typical value
£298k
Ending in 18 months
36

By year of award: 2023 53 · 2024 58 · 2025 75 · 2026 60. Figures as of 6 November 2026. Typical value is the median of single-supplier contracts with a published value (197).

Recent contracts under 72253000

ContractBuyerValueAwarded
ESNEFT3427 - Staff Helpdesk SubscriptionEast Suffolk and North Essex NHS Foundation Trust£41kOct 20263 weeks ago
ESNEFT3427 - Staff Helpdesk SubscriptionEast Suffolk and North Essex NHS Foundation Trust£41kOct 20263 weeks ago
Transition and Exit Technical Support ServiceMinistry of Justice£900kOct 20263 weeks ago
DIR Replacement for Surrey and SussexThe Police & Crime Commissioner for Sussex£128kOct 20263 weeks ago
Level 2 Helpdesk SupportNS&IFrameworkOct 20264 weeks ago
Chips Firearms support and license renewalPolice & Crime Commissioner for Merseyside & Chief Constable for Merseyside£37kOct 20265 weeks ago
Aareon Support AgreementTORUS62 LIMITEDSept 20265 weeks ago
715869471 - Technical Maritime Engineering Support (TMES)Ministry of Defence£34mSept 20267 weeks ago

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Where it sits

Codes above 72253000

  1. 72000000IT services: consulting, software development, Internet and support
  2. 72200000Software programming and consultancy services
  3. 72250000System and support services
  4. 72253000Helpdesk and support services

See the whole market in IT services contracts, with buyers, suppliers and contracts ending soon.

More specific

Codes beneath 72253000

Questions

About CPV code 72253000

What is CPV code 72253000?

CPV code 72253000 is "Helpdesk and support services", a category in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 246 UK public contracts since 2023, awarded by 133 buyers, most often NS&I and Ministry Of Justice. The typical contract was worth about £298k.

Which codes sit above and below 72253000?

72253000 sits under 72000000 (IT services: consulting, software development, Internet and support), then 72200000 (Software programming and consultancy services), then 72250000 (System and support services). It has 2 more specific codes beneath it, the most used being 72253200 (Systems support services).

Who wins contracts under CPV code 72253000?

The suppliers named most often on UK public contracts under 72253000 since 2023 are CapGemini UK PLC (9), Eric Wright FM Limited (8), Norse Commercial Services Limited (8). 262 different suppliers have won work under this code.

How do I get alerts for tenders using CPV code 72253000?

Add 72253000 to a Tender Radar profile, with keywords that describe your work. Each weekday morning you get the new UK public sector notices that match, scored for fit. Because codes cover the codes beneath them, adding 72253000 also catches notices classified under its more specific codes.

How to cite this data

Tender Radar (2026) CPV code 72253000: Helpdesk and support services [Dataset]. Professor AI. Available at: https://tender-radar.co.uk/cpv-codes/72253000-helpdesk-and-support-services (Accessed: 8 November 2026).

The figures change as notices are published, so the citation carries the date you read them.

Relative dates (such as “in 6 days”) count from 8 November 2026, when this page was built.

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