CPV category
48445000: Customer Relation Management software package
14 UK public contracts under 48445000 end in the next 18 months. Get the new tenders filed under it every weekday morning.
- 100
- Contracts since 2023
- 70
- Buyers
- 14
- Ending in 18 months
Hatched quarters fall only partly inside the next 18 months. Busiest whole quarter: Q4 2027.
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14 contracts under 48445000 ending in the next 18 months
The 5 ending soonest, with the supplier that holds each now. End dates come from the original award notices, so each one is a re-tender with a date on it.
| Contract | Buyer | Held by | Ends |
|---|---|---|---|
| Cloud Based CRM System | United Kingdom Atomic Energy Authority | Prodo Digital Marketing Ltd | Jan 2027in 2 months |
| Customer contact centre solution | Lancashire County Council | Content Guru Limited | Mar 2027in 5 months |
| Education Cloud | University of the West of England | SALESFORCE UK LIMITED | May 2027in 6 months |
| CA13853 - Supply of a Customer Relationship Management (CRM) System | The Education Training Collective | 3 suppliers (framework) | May 2027in 7 months |
| Customer review service | National Savings & Investments | Trustpilot | Jun 2027in 8 months |
Coming up
Planned procurements under 48445000
Tenders buyers have said they will publish, from their Find a Tender pipeline notices, the soonest first.
Tender expected Nov 2026 (in 3 weeks)
NATIONAL ENERGY SYSTEM OPERATOR LIMITEDCompetitive flexible procedureContract starts May 2027
Get these when they are published30 days free
What 48445000 covers
CPV code 48445000 is "Customer Relation Management software package", a category in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 100 UK public contracts since 2023, awarded by 70 buyers, most often NS&I and Southend-on-Sea City Council. The typical contract was worth about £200k.
One of the 9,454 official CPV codes. Not sure it is the right one? Describe your work and the finder suggests the codes that match.
UK public contracts since 2023
How buyers use 48445000
- Contracts
- 100
- Buyers
- 70
- Typical value
- £200k
- Ending in 18 months
- 14
By year of award: 2023 21 · 2024 20 · 2025 35 · 2026 24. Figures as of 6 November 2026. Typical value is the median of single-supplier contracts with a published value (78).
Buyers using this code most
Suppliers winning most often
- Salesforce UK Limited7
- Alcium Software Limited4
- SOFTCAT PlC4
- Homeless LinkCharity3
- Blackbaud Europe LTD3
- Voicescape Limited3
- Target Integration Ltd3
- Endeavour Information Solutions3
Recent contracts under 48445000
| Contract | Buyer | Value | Awarded |
|---|---|---|---|
| Prevent and Protect Customer Relationship Management ('CRM') Tool | Surrey County Council | £82k | Oct 20263 weeks ago |
| Marketing Automation Platform for the National Gallery | National Gallery | £510k | Sept 20265 weeks ago |
| North Northamptonshire Council - Customer Relationship Management Solution | North Northamptonshire Council | £200k | Sept 20267 weeks ago |
| 27-SSJ-04 | THE UNIVERSITY OF CUMBRIA | £149k | Jul 20263 months ago |
| HCC04/26 The Provision of a Case Management system for East of England MacMillan Money Advice Service | Hertfordshire County Council | Jul 20263 months ago | |
| CRM for NHSE participant/candidate data 26-27 | NHS England | £57k | Jul 20263 months ago |
| Supply and Maintenance Contract for Corporate CRM | HAMPSHIRE COUNTY COUNCIL | £154k | Jul 20264 months ago |
| Customer Relationship Management (CRM) System | Nottinghamshire County Council | £500k | Jul 20264 months ago |
Get the new tenders filed under 48445000Every weekday before 9am, 30 days free
Where it sits
Codes above 48445000
- 48000000Software package and information systems
- 48400000Business transaction and personal business software package
- 48440000Financial analysis and accounting software package
- 48445000Customer Relation Management software package
See the whole market in software and information systems contracts, with buyers, suppliers and contracts ending soon.
More specific
Codes beneath 48445000
None. 48445000 is as specific as the vocabulary goes for customer Relation Management software package.
Questions
About CPV code 48445000
What is CPV code 48445000?
CPV code 48445000 is "Customer Relation Management software package", a category in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 100 UK public contracts since 2023, awarded by 70 buyers, most often NS&I and Southend-on-Sea City Council. The typical contract was worth about £200k.
Which codes sit above and below 48445000?
48445000 sits under 48000000 (Software package and information systems), then 48400000 (Business transaction and personal business software package), then 48440000 (Financial analysis and accounting software package). It has no more specific codes beneath it.
Who wins contracts under CPV code 48445000?
The suppliers named most often on UK public contracts under 48445000 since 2023 are Salesforce UK Limited (7), Alcium Software Limited (4), SOFTCAT PlC (4). 80 different suppliers have won work under this code.
How do I get alerts for tenders using CPV code 48445000?
Add 48445000 to a Tender Radar profile, with keywords that describe your work. Each weekday morning you get the new UK public sector notices that match, scored for fit. Because codes cover the codes beneath them, adding 48445000 also catches notices classified under its more specific codes.
How to cite this data
Tender Radar (2026) CPV code 48445000: Customer Relation Management software package [Dataset]. Professor AI. Available at: https://tender-radar.co.uk/cpv-codes/48445000-customer-relation-management-software-package (Accessed: 7 November 2026).
Relative dates (such as “in 6 days”) count from 7 November 2026, when this page was built.
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