CPV category
79512000: Call centre
26 UK public contracts under 79512000 end in the next 18 months. Get the new tenders filed under it every weekday morning.
- 197
- Contracts since 2023
- 110
- Buyers
- 26
- Ending in 18 months
Hatched quarters fall only partly inside the next 18 months. Busiest whole quarter: Q1 2028.
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26 contracts under 79512000 ending in the next 18 months
The 5 ending soonest, with the supplier that holds each now. End dates come from the original award notices, so each one is a re-tender with a date on it.
| Contract | Buyer | Held by | Ends |
|---|---|---|---|
| Provision for an Information line and sharing agreement | Ministry of Justice | TREBLE 5 TREBLE 1 LIMITED | Nov 2026in 3 weeks |
| NHSE440 - Invitation to Tender - Dental Call Handling Service - Lancashire & South Cumbria | NHS England and NHS Improvement North West - Lancashire and South Cumbria | FCMS (NW) Limited | Mar 2027in 5 months |
| The Provision of London Borough of Havering Out of Hours Call Handling Service | oneSource | PINNACLE CONNECT LIMITED | Mar 2027in 5 months |
| For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service | ROCHDALE BOROUGHWIDE HOUSING LIMITED | MANGO DIRECT MARKETING LTD | Mar 2027in 5 months |
| FHPP00077- Out of Hours Call Handling Services | Futures Housing Group | Careium UK Limited | May 2027in 7 months |
Coming up
Planned procurements under 79512000
Tenders buyers have said they will publish, from their Find a Tender pipeline notices, the soonest first.
Tender expected Jan 2027 (in 2 months)
Capability Assets' Managed Service
Merseyside Fire and Rescue Authority£160.0mContract starts Oct 2028
Tender expected Mar 2027 (in 4 months)
Warm Homes Plan - Consumer Protection Reform
Department for Energy Security & Net Zero£60.0mContract starts Dec 2027
Tender expected Apr 2027 (in 5 months)
Provision of Contact Centre Services to the Legal Aid Agency
Legal Aid Agency£24.4mContract starts Nov 2027
Tender expected Jun 2027 (in 7 months)
DVSA contact centre additional capacity - Call Surges
Driver and Vehicle Standards Agency£3.5mContract starts Jul 2027
Tender expected Jan 2030 (in 3 years 2 months)
DBSContract starts Oct 2030
And 1 more planned procurement under 79512000.
Get these when they are published30 days free
What 79512000 covers
CPV code 79512000 is "Call centre", a category in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 197 UK public contracts since 2023, awarded by 110 buyers, most often Transport For London and Northern Housing Consortium Ltd. The typical contract was worth about £769k.
One of the 9,454 official CPV codes. Not sure it is the right one? Describe your work and the finder suggests the codes that match.
UK public contracts since 2023
How buyers use 79512000
- Contracts
- 197
- Buyers
- 110
- Typical value
- £769k
- Ending in 18 months
- 26
By year of award: 2023 57 · 2024 39 · 2025 50 · 2026 51. Figures as of 6 November 2026. Typical value is the median of single-supplier contracts with a published value (134).
Buyers using this code most
Suppliers winning most often
Recent contracts under 79512000
| Contract | Buyer | Value | Awarded |
|---|---|---|---|
| Fusion21 Responsive Repairs & Void Property Framework (2026-30) | Fusion 21 Foundation | Framework | Oct 20265 weeks ago |
| Storm UC Content Guru | SUSSEX PARTNERSHIP NHS FOUNDATION TRUST | £258k | Sept 20267 weeks ago |
| Tiger on Demand Call Centre Services | Cambridgeshire and Peterborough Combined Authority | £40k | Sept 20262 months ago |
| Provision of Equality Advisory Support Service (EASS) | Cabinet Office | Framework | Aug 20263 months ago |
| YAS 277 2023_24 Additional Remote Clinical Assessment Service - PSR Urgent Award | Yorkshire Ambulance Service NHS Trust | £700k | Jul 20264 months ago |
| External Call Handling Service | Halton Housing | Jul 20264 months ago | |
| The Provision of Call Centre Support Services (UoB) 2026 | University of Bedfordshire | £138k | Jul 20264 months ago |
| Contingency Supervision Hub | Financial Conduct Authority | £104k | Jun 20264 months ago |
Get the new tenders filed under 79512000Every weekday before 9am, 30 days free
Where it sits
Codes above 79512000
- 79000000Business services: law, marketing, consulting, recruitment, printing and security
- 79500000Office-support services
- 79510000Telephone-answering services
- 79512000Call centre
See the whole market in business and professional services contracts, with buyers, suppliers and contracts ending soon.
More specific
Codes beneath 79512000
None. 79512000 is as specific as the vocabulary goes for call centre.
Questions
About CPV code 79512000
What is CPV code 79512000?
CPV code 79512000 is "Call centre", a category in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 197 UK public contracts since 2023, awarded by 110 buyers, most often Transport For London and Northern Housing Consortium Ltd. The typical contract was worth about £769k.
Which codes sit above and below 79512000?
79512000 sits under 79000000 (Business services: law, marketing, consulting, recruitment, printing and security), then 79500000 (Office-support services), then 79510000 (Telephone-answering services). It has no more specific codes beneath it.
Who wins contracts under CPV code 79512000?
The suppliers named most often on UK public contracts under 79512000 since 2023 are Tunstall Healthcare (UK) LTD (14), Careium UK LTD (11), Appello Smart Living Solutions Limited (8). 228 different suppliers have won work under this code.
How do I get alerts for tenders using CPV code 79512000?
Add 79512000 to a Tender Radar profile, with keywords that describe your work. Each weekday morning you get the new UK public sector notices that match, scored for fit. Because codes cover the codes beneath them, adding 79512000 also catches notices classified under its more specific codes.
How to cite this data
Tender Radar (2026) CPV code 79512000: Call centre [Dataset]. Professor AI. Available at: https://tender-radar.co.uk/cpv-codes/79512000-call-centre (Accessed: 7 November 2026).
Relative dates (such as “in 6 days”) count from 7 November 2026, when this page was built.
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