CPV category
79512000: Call centre
CPV code 79512000 is "Call centre", a category in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 73 UK public contracts since 2023, awarded by 58 buyers, most often NHS England and Department of Health and Social Care. The typical contract was worth about £413k.
UK public contracts since 2023
How buyers use 79512000
- Contracts
- 73
- Buyers
- 58
- Typical value
- £413k
- Ending in 18 months
- 20
By year of award: 2023 21 · 2024 23 · 2025 15 · 2026 14. Figures as of 23 September 2026. Typical value is the median of single-supplier contracts with a published value (59).
Buyers using this code most
Suppliers winning most often
- ORBIS Protect Limited3
- Foundever GB Limited3
- SERCO Limited3
- Careium UK LTD3
- SPS Doorguard Limited3
- Puzzel Limited3
- Davies Group Limited2
- 4Net Technologies LTD2
Recent contracts under 79512000
| Contract | Buyer | Value | Awarded |
|---|---|---|---|
| Lot 1 - Responsive Repairs & Maintenance | Fusion 21 Foundation | Framework | Sept 2026 |
| Provision of Equality Advisory Support Service (EASS) | Cabinet Office | £3.8m | Jul 2026 |
| YAS 277 2023_24 Additional Remote Clinical Assessment Service - PSR Urgent Award | Yorkshire Ambulance Service NHS Trust | £700k | Jul 2026 |
| NUNCON - Lifeline Call Monitoring Service | Nuneaton & Bedworth Borough Council | £374k | Jun 2026 |
| National Contact Centre | NHS Blood and Transplant | £23m | Jun 2026 |
| Single Service Centre work package 1 | Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency | Framework | Jun 2026 |
| DHSC: OHID: National Breast Feeding Helpline 2026 | Department of Health and Social Care | £5.0m | Jun 2026 |
| Out of Hours Phone Service | Housing Solutions Ltd | £75k | Jun 2026 |
Where it sits
Codes above 79512000
- 79000000Business services: law, marketing, consulting, recruitment, printing and security
- 79500000Office-support services
- 79510000Telephone-answering services
- 79512000Call centre
See the whole market in business and professional services contracts, with buyers, suppliers and contracts ending soon.
More specific
Codes beneath 79512000
None. 79512000 is as specific as the vocabulary goes for call centre.
Questions
About CPV code 79512000
What is CPV code 79512000?
CPV code 79512000 is "Call centre", a category in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 73 UK public contracts since 2023, awarded by 58 buyers, most often NHS England and Department of Health and Social Care. The typical contract was worth about £413k.
Which codes sit above and below 79512000?
79512000 sits under 79000000 (Business services: law, marketing, consulting, recruitment, printing and security), then 79500000 (Office-support services), then 79510000 (Telephone-answering services). It has no more specific codes beneath it.
Who wins contracts under CPV code 79512000?
The suppliers named most often on UK public contracts under 79512000 since 2023 are ORBIS Protect Limited (3), Foundever GB Limited (3), SERCO Limited (3). 126 different suppliers have won work under this code.
How do I get alerts for tenders using CPV code 79512000?
Add 79512000 to a Tender Radar profile, with keywords that describe your work. Each weekday morning you get the new UK public sector notices that match, scored for fit. Because codes cover the codes beneath them, adding 79512000 also catches notices classified under its more specific codes.
Get the tenders filed under 79512000
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