CPV subcategory

72212445: Customer Relation Management software development services

3 UK public contracts under 72212445 end in the next 18 months. Get the new tenders filed under it every weekday morning.

Get tenders under 72212445Search all CPV codes
69
Contracts since 2023
38
Buyers
3
Ending in 18 months
CPV 72212445: contracts by end datefrom award notices with a published end date, each contract counted once

Hatched quarters fall only partly inside the next 18 months. Busiest whole quarter: Q1 2027.

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3 contracts under 72212445 ending in the next 18 months

The 3 ending soonest, with the supplier that holds each now. End dates come from the original award notices, so each one is a re-tender with a date on it.

Get these as they come up
ContractBuyerHeld byEnds
YPO 1253-Supply of CRM Solution for Wider Public SectorYorkshire Purchasing Organisation12 suppliers (framework)Mar 2027in 4 months
Contact Relations Platform 2025ORE CatapultHUBSPOT UK HOLDINGS LIMITEDApr 2027in 5 months
CA14370 - Tender for a Customer Relationship Management SystemNew College SwindonHubspotAug 2027in 10 months

What 72212445 covers

CPV code 72212445 is "Customer Relation Management software development services", a subcategory in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 69 UK public contracts since 2023, awarded by 38 buyers, most often NS&I and Yorkshire Purchasing Organisation. The typical contract was worth about £217k.

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UK public contracts since 2023

How buyers use 72212445

Contracts
69
Buyers
38
Typical value
£217k
Ending in 18 months
3

By year of award: 2023 12 · 2024 18 · 2025 22 · 2026 17. Figures as of 6 November 2026. Typical value is the median of single-supplier contracts with a published value (47).

Recent contracts under 72212445

ContractBuyerValueAwarded
Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) SoftwareThameslink Southern Great Northern Limited (TSGN)£494kSept 20265 weeks ago
The Provision of a Leisure Management CRM Solution & Related HardwareChorley CouncilMay 20265 months ago
The Provision of a Leisure Management CRM Solution & Related HardwareChorley CouncilMay 20265 months ago
Customer Engagement Platform CreationVIVID Housing Ltd£142kMay 20265 months ago
YPO 1253 - SUPPLY OF CRM SOLUTION FOR YPOYorkshire Purchasing Organisation£4.0mMay 20266 months ago
YPO 1253-Supply of CRM Solution for Wider Public SectorYorkshire Purchasing OrganisationFrameworkMar 20268 months ago
Salesforce Service Cloud VoicePlaces for People£23mJan 202610 months ago
CA15874 - Askham Bryan College - Customer Relationship Management (CRM) ProjectAskham Bryan College£121kOct 20251 year 1 month ago

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More specific

Codes beneath 72212445

None. 72212445 is as specific as the vocabulary goes for customer Relation Management software development services.

Questions

About CPV code 72212445

What is CPV code 72212445?

CPV code 72212445 is "Customer Relation Management software development services", a subcategory in the Common Procurement Vocabulary used to classify UK public sector contracts. It, or a more specific code beneath it, was used on 69 UK public contracts since 2023, awarded by 38 buyers, most often NS&I and Yorkshire Purchasing Organisation. The typical contract was worth about £217k.

Which codes sit above and below 72212445?

72212445 sits under 72000000 (IT services: consulting, software development, Internet and support), then 72200000 (Software programming and consultancy services), then 72210000 (Programming services of packaged software products), then 72212000 (Programming services of application software), then 72212400 (Business transaction and personal business software development services), then 72212440 (Financial analysis and accounting software development services). It has no more specific codes beneath it.

Who wins contracts under CPV code 72212445?

The suppliers named most often on UK public contracts under 72212445 since 2023 are CapGemini UK PLC (8), IBM United Kingdom LTD (5), GRANICUS-FIRMSTEP Ltd (4). 65 different suppliers have won work under this code.

How do I get alerts for tenders using CPV code 72212445?

Add 72212445 to a Tender Radar profile, with keywords that describe your work. Each weekday morning you get the new UK public sector notices that match, scored for fit. Because codes cover the codes beneath them, adding 72212445 also catches notices classified under its more specific codes.

How to cite this data

Tender Radar (2026) CPV code 72212445: Customer Relation Management software development services [Dataset]. Professor AI. Available at: https://tender-radar.co.uk/cpv-codes/72212445-customer-relation-management-software-development-services (Accessed: 7 November 2026).

The figures change as notices are published, so the citation carries the date you read them.

Relative dates (such as “in 6 days”) count from 7 November 2026, when this page was built.

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